Solutions for your business
Established in 1995, the dedicated Ball ColorLink customer service team works to find what you need when you need it. Ball ColorLink customers have access to innovative plants, high-quality seed and the reliable supplier network of Ball Seed.
What can Ball ColorLink do for you?
Our dedicated West Chicago office representatives will work to find what you need from a supplier that is the best fit for your requirements, ensuring you get the best value for your budget.
Our focus is on your success
Annuals, perennials, cut flowers, bulbs, vegetables and more are available in different forms and tray sizes: Our selection is vast and varied. Our reliable supplier network gives you many choices when it comes to sourcing your plants. Let us see what we can find for you!
Solutions for your business
Search inventory, track your orders and manage your business with ease with WebTrack, the premier online customer experience for the horticulture industry. Cultural information, free downloadable bench cards, print-quality photos and more are available online.
Peace of mind
Something not going to be available? In most instances we are able to notify you prior to shipment so you can make another selection. Problems with the order? We also help file claims with the supplier or carrier. And if you need replacements, the depth of our supplier network helps us find what you need.
Contact Ball ColorLink ... and Ask About EDGE!
Tel: 800 686-7380
Fax: 888 686-7300
E-Orders: ColorLinkOrders@ballhort.com
Email: ColorLink@ballhort.com
When should I order?
The ideal time to order any crop is immediately after the season in which it is sold.
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You’ll be familiar with what did not sell and what was in greatest demand.
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New variety introductions can be added and order adjustments can be made at a later date.
Who owns Ball Horticultural Company?
Ball Horticultural Company was founded in 1905 by George J. Ball. The company remains family owned and has a global presence on six continents in 17 countries. The current President and CEO is Anna Caroline Ball, third-generation leader of Ball Horticultural Company.
I'm a home gardener. Can I order seeds and plants from Ball?
Ball is a wholesale seed and plant distributor to the commercial horticulture industry. Unfortunately we do not sell directly to home gardeners. However, you can find our fabulous flowers, vegetables and shrubs at your local garden center. Visit our home gardening websites to locate a store near you:
Wave-Rave.com
BurpeeHomeGardens.com
I'm having trouble with my plants. Can you offer advice?
Greenhouse growers can explore plant culture, Grower Facts documents, trial research and more through a plant search atBallSeed.com, or through any of the marketing websites of our breeding companies. For a specific problem affecting your greenhouse production, please contact your Ball Seed sales representative or regional technical product rep. Please request a call from our experts at our Contact Us page.
For advice on home gardening, please visit our consumer websites:
Wave-Rave.com
BurpeeHomeGardens.com
How do I locate a sales representative in my area?
North American growers of all sizes are serviced by an expert and dedicated sales force through Ball Seed and Ball ColorLink. Please call our Ball Seed customer service department for assistance locating a sales rep in your area: 800 879-BALL.
Visit our Contact Us page and select your global region for sales service outside of North America.
How do I request a catalog?
Visit our Media Room to browse or download the latest North American catalogs and brochures. Information and literature can also be found at our companies' websites. You can also contact our customer service department to request a printed copy: 800 879-BALL.
Can I have access to the images in your photolibrary?
The Ball Horticultural Company image library is readily available for promotional use. Photos may not be licensed or resold. The correct variety name and series name must be listed with any reproduction.
Visit the Press & Photos page to search and download available photography. To request specific images of Ball products, contact the Image Archive Library at photolibrary@ballhort.com.
Can I order or print Point Of Purchase signage?
Ball offers extensive marketing support for its products. From bench cards to cart banners and fence signs. Point Of Purchase (POP) signage can be ordered through our graphics partners or requested through your grower and sales rep. Browse availability, or create and download custom signs through the Retail section of BallSeed.com.
What employment opportunities are available at Ball?
Current job opportunities are posted at the Careers at Ball page of our website. Please mail your resume to:
Ball Horticultural Company
622 Town Road
West Chicago, IL 60185
Human Resources Dept.
Attn: Mike Williams
Fax your resume to 630 231-3592, or email your resume to careers@ballhort.com. Resumes are kept on file for six months.
Do you accept applications for internships?
Ball Horticultural Company encourages the next generation to explore the world of horticulture. Each year, internship opportunities are available in North America in our many business divisions: product development, marketing, research, sales, garden design, and more. Contact our Human Resources department.
Can I visit The Gardens at Ball?
Our Gardens in West Chicago, Illinois have been the evaluation and testing grounds for the world’s wealth of horticulture since 1933. Visits to The Gardens at Ball are encouraged for customers of Ball Seed and industry partners. Please call the Ball switchboard at 630 231-3600 to set up an arrival date and time.
Garden Clubs and Master Gardner groups can arrange a visit through our Education and Trials Manager Susan Schmitz (ext. 3289). Garden writers or members of the press should contact Public Relations Manager Katie Rotella (ext. 3296). Open days for the general public are reserved for Saturdays in August each summer.
Where can I find Ball products outside North America?
Ball has a strong presence of breeding and distribution partners on six continents, and we encourage you to contact your regional distribution company for availability of plant products from Ball Horticultural Company. You can locate your nearest distributor from the list at Our Companies page, or by selecting your specific region on the Contact Us page.
What are your newest plant introductions?
You can browse and download our latest catalogs in the Press & Photos section of this website. Each of our breeding companies' websites also showcase the newest plant introductions. Find access to all of our breeding companies in the Our Companiessection.